Privacy Policy
We are committed to protecting the privacy and confidentiality of the families and patients we serve.
Effective Date: May 15, 2026
Mississippi Children's Heart Clinic (“MCHC,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the families and patients we serve. This Privacy Policy explains how information may be collected, used, and protected when you visit our website. By using this website, you agree to the terms outlined below.
1. Information We Collect
We may collect information you voluntarily provide through forms on our website, such as your name, email address, phone number, child’s date of birth, referring provider information, and details related to appointments or referrals. We may also collect basic technical information automatically, including IP address, browser type, device information, pages visited, and website usage analytics.
2. How We Use Information
Information submitted through our website may be used to respond to inquiries, process referral or appointment requests, communicate with families or providers, improve our services and website performance, maintain website security, and comply with legal or regulatory obligations. We do not sell personal information to third parties.
3. HIPAA and Medical Information
Protected health information ("PHI") submitted to our clinic is handled in accordance with applicable state and federal privacy laws, including HIPAA. However, communication through a public website or standard email may not always be fully secure. Please avoid submitting highly sensitive or urgent medical information through website forms unless specifically instructed by our office. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
4. Cookies and Analytics
Our website may use cookies or third-party analytics tools to understand website traffic and improve user experience. These tools may collect non-identifiable browsing information such as pages visited, time on site, device type, and geographic region. You may disable cookies through your browser settings.
5. Third-Party Services
Our website may contain links to external websites or integrate third-party services such as maps, patient portals, social media platforms, or appointment scheduling systems. We are not responsible for the privacy practices or content of third-party websites.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to help protect information submitted through our website. However, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
7. Children’s Privacy
This website is intended for parents, guardians, caregivers, and referring providers. We do not knowingly collect personal information directly from children through this website.
8. Your Rights
You may request access to certain information you have submitted, request corrections to inaccurate information, or request removal of information where appropriate. To make a request, please contact our office directly.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Questions? If you have any questions about this Privacy Policy, please contact us at (601) 965-6100 or visit our Notice of Privacy Practices (HIPAA).
